Privacy Policy

Privacy Policy – EU General Data Protection Regulation (GDPR)

Digital Otter pride ourselves in ensuring that privacy is at the top most importance to us. This privacy policy is aimed at those who provide information through the website or through social media account to communicate in regards to the services we offer.

We urge you to read the following carefully, before agreeing.

Who we are?
Digital Otter is the business who obtains personal information that is provided by yourself. Contact details are as followed:

What information do we collect?
The information that is collected by ourselves will include, names, email address, home address if applicable and business information. This information is obtained through to completion of the contact form, via direct message on social media accounts, over the telephone or through email.

How do we use personal information?
The information that is provided to us is used to personalise content, user experience or business information. It is also used for internal research and development purposes and account set up and administration; which includes setting up a website, social media account and email accounts.

How do we secure personal data?
To ensure data security, all personal data is stored securely on a locked external hardrive to prevent access to unauthorised personnel, and is only shared with employees of the business for business use only.

How long do we keep personal data?
We keep hold of information for the length of contractual obligations and local laws.

Your right in regards to personal data
You have the right to access the personal information that Digital Otter hold, with the correction and deletion as well as the withdrawal of consent.

If you would like to exercise your rights, we will aim to provide the information within 48 hours of the request in writing, with the restriction if fulfilling the data subject request may expose personal data of another person or business.

Linking to other websites or third party content
Digital Otter does not take any responsibility for the way linked websites or third party content or information is obtained or published

How to contact us?
You can contact us;
Mobile; 07815725322111